Privacy Policy

Introduction

clari-vene.com is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our financial coaching services and website.

By using our services, you consent to the collection and use of your information as described in this policy. We are bound by the Australian Privacy Principles under the Privacy Act 1988 and are committed to maintaining the highest standards of privacy protection.

Information We Collect

We may collect the following types of personal information:

• Contact details including name, email address, phone number, and postal address
• Financial information relevant to our coaching services, including investment goals and experience level
• Technical information such as IP address, browser type, and website usage data
• Communication records including emails, phone calls, and session notes from our coaching services

How We Use Your Information

We use your personal information for the following purposes:

• Providing personalized financial coaching and investment guidance services
• Communicating with you about our services, appointments, and relevant financial information
• Improving our services and website functionality based on user feedback and behavior
• Complying with legal obligations and maintaining accurate business records

Information Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, and restricted access to personal information.

Our staff are trained in privacy protection and are bound by confidentiality agreements. We regularly review and update our security practices to ensure ongoing protection of your information.

Information Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes. Financial records may be retained for up to seven years in accordance with Australian taxation and business regulations.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information that we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Lodge a complaint with the Office of the Australian Information Commissioner if you believe we have breached your privacy

Third Party Disclosure

If you have any questions or concerns about this disclaimer or our services, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.